Terms and Conditions

Last updated: January 2026

About Sarelle Clinic

Sarelle Clinic provides nurse led aesthetic treatments and consultations. Sarelle Clinic is based in Sussex and offers appointments at partner clinic locations, as well as home visits and video consultations where appropriate. Sarelle Clinic is operated by Sarah Mezzone, a registered nurse.

Medical information and suitability

All treatments are provided following a consultation and suitability assessment. Treatment is not guaranteed and may be declined where it is not clinically appropriate or safe. Outcomes vary between individuals and results cannot be guaranteed.

Information on this website is for general guidance only and does not replace a clinical assessment or medical advice from your GP or other healthcare professional.

Prescription only medicines

Some treatments involve prescription only medicines. Where a prescription is required, this will be issued by an independent prescriber following an appropriate consultation. Sarelle Clinic is not an independent prescriber.

Booking, deposits and payments

Appointment availability may vary by location. Where a deposit is taken, it will be deducted from the cost of your treatment or consultation unless otherwise stated at the time of booking. Prices shown are subject to change and your confirmed price will be the price agreed at booking or consultation.

Cancellations and rescheduling

If you need to cancel or reschedule, please contact Sarelle Clinic as soon as possible. Late cancellations or missed appointments may result in loss of deposit or a cancellation fee, depending on the notice period stated at the time of booking.

Treatment aftercare and follow up

You will be given aftercare guidance. Following it is important to support healing and outcomes. If you have concerns after treatment, contact Sarelle Clinic promptly for advice. In an emergency, call 999 or attend A&E.

Allergy, medical history and honesty

You agree to provide accurate and complete medical history, medications, allergies, and any relevant changes in your health. This includes pregnancy, breastfeeding, anticoagulants, recent dental work, recent illness, and any previous aesthetic procedures.

Age restrictions

Treatments are provided to adults only. Photo ID may be requested.

Photographs and marketing

Clinical photographs may be taken for assessment and record keeping. Marketing use of any images is optional and only with your explicit consent. You can withdraw marketing consent at any time. Withdrawal does not affect images already used in printed materials or posts already published, but Sarelle Clinic will take reasonable steps to stop future use.

Real results and promotional images

Before and after images displayed on the website may include a mixture of Sarelle Clinic clients and promotional material provided by brands used by Sarelle Clinic. Individual results vary.

Complaints

If you are unhappy with any aspect of your care, please contact Sarelle Clinic in the first instance so the issue can be addressed. You may be asked for details of your concern and the resolution you would like.

Website use

You agree not to misuse this website, attempt unauthorised access, or use content in a way that infringes Sarelle Clinic rights. Website content may be updated or removed at any time.

Liability

Sarelle Clinic will not be liable for losses arising from reliance on website information without a consultation, or from factors outside Sarelle Clinic control. Nothing in these terms limits any rights you have under applicable consumer or health and safety laws.

Contact

For enquiries, email [email protected].